Investigating humor and political intelligence in the effectiveness of interpersonal communication in the organization

Document Type : Specialized scientific

Authors

1 Doctoral student of Public Administration of Tehran University, responsible author.

2 Professor, Post Doctorate in Organizational Communication, Faculty of Public Administration Education Department, Faculty of Management, University of Tehran

Abstract

Humor facilitates communication, strengthens relationships, reduces stress, gives a person a perspective and raises attention, enlivens and creates, strengthens and improves communication. It enables managers to establish effective and intelligent communication with their employees using the joke phenomenon. Meanwhile, in addition to the role of humor in the organization; Understanding the interests, tastes, culture and sensitivities of the target audience, word management and the application of negotiation principles and techniques, using psychology and communication in information management, customer management, especially the management of complaining customers, managing oneself and managing others and the organization and ...it all depends on political intelligence. Political intelligence includes the ability to create a good communication network that can create informal coalitions as well as formal coalitions. In this article, the role of political intelligence and humor in the organization and its positive effects have been examined.

Keywords

نشریه علمی و تخصصی فرصت
Volume 2018401, Issue 4
Scientific Articles
July 2018
Pages 1-20

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